Every time I attend a business event I am inevitably asked what I do. “My passion is helping small businesses connect with their customers online and off using social media, blogging,…” Her body shifts uneasily. There’s a measurable distance now … Continue reading →
If I had a nickel for every time someone in insurance or some other highly-regulated field told me that they “can’t use social media,” I’d be rich . I’ve heard it from lawyers, insurance agents, financial planners and bankers. And … Continue reading →
I always think the best kinds of welcomes are public and personal. Note how these new friends have taken the time to read my bio. By welcoming me in an open message on Twitter they’ve also proudly introducing me to … Continue reading →
And a final example: We’ve only just met and already you’re asking me for a favor. This already feels like a one-sided relationship. I can see where this is going, and I want out.
And a third example of what he said and what I thought: Thanks, but no thanks. Your website information should be part of your profile not part of your handshake.
Here’s another example of what I read when I see your auto DM: The sentiment is nice enough, Mark, but I just don’t buy that this is the way you normally talk to people. “Endeavor to always keep it interesting”? … Continue reading →
Whenever I receive an auto DM on Twitter, I have to resist the overwhelming urge to unfollow. Here is the first of several examples of auto-DMs I’ve received just this past two days and what I’m thinking as I read … Continue reading →