Category Archives: Communication

What I learned about indirect communication at the Main Cafe

Ours was the third booth from the back on the left. A young widow with two preschoolers, my young widowed mother had no propensity for preparing balanced dinners for us at home. The chicken fried steak and meatloaf meals that … Continue reading

Posted in Communication | 2 Comments

Your customers are going to lie to you

There are two reasons I didn’t go out on a date until I was 20. 1. My parents wouldn’t allow it and 2. The pool of eligible men was miniscule. But make no mistake: reason number one trumped reason number … Continue reading

Posted in Communication, Uncategorized | Leave a comment

Coaching 101: Guidelines for working with new clients

I’ll never forget the first time I sat down at my future in-laws’ kitchen table intent on learning how to play euchre. My (future) husband launched into a monologue about a new world order in the land of playing cards … Continue reading

Posted in Communication | Tagged , , | Leave a comment

It’s gotta make sense

You’ve seen it. The recent U of O journalism grad reporting “breaking news” at 11:00 from remote, long-since-deserted shooting locations. Shattered glass was swept up hours ago. Since the witnesses have tucked into their dinners, and probably even their beds, … Continue reading

Posted in Communication | Tagged , | Leave a comment

Yoo-hoo! Is Anybody Home?

Back in the day when we had a home phone my son, Jesse, was little maybe eight years old when my husband and I decided it was high time we taught him how to answer the phone. If you’ve ever … Continue reading

Posted in Communication | Tagged , , , | Leave a comment

Are you feeling tongue tied?

You talk to you on the phone with a potential client, do some research, email an outlined proposal, then put it in the “hold” file and wait. And wait. You send a follow-up email. Then you wait some more. One … Continue reading

Posted in Communication | Leave a comment